RFID Card Update and New Terrain Opening Soon
December 27, 2019
Before the update on the Tennessee Creek Basin Area, I must first address another new facet at Cooper – our new RFID selling and access system. I would like to begin by extending my deepest apologies to those of you who were upset with the long Ticket Line wait time. More importantly, I would like to thank those of you who were exceptionally patient, kind and understanding as we struggled to work some bugs out of the system. As is often the case when deploying a new system, there are kinks to be corrected and there is a learning curve for our staff. That however is not an excuse for the long wait. We are working diligently on measures to mitigate this issue. Please remember that once you have received your personal RFID (Radio Frequency Identification) Cooper Key Card, you will be able to go online and purchase Tickets, Lessons, etc. and never stand in the ticket line again – just proceed directly to the lift with your loaded Card. So basically, this is a one-time deal getting your card at the Ticket Window. You can find information on how the Card works, how to create your profile before coming to Cooper the first time, and the procedure for reloading it (purchasing products) on your computer or phone by going to skicooper.com and clicking on the “Save Time and Money” page. Gathering and entering your information at the Ticket Window on that first visit is the time-consuming part of the process that can be eliminated by entering it online prior to coming. Like everything else in life, we will strive to learn and improve every day.
Now a quick note on the TCB progress. We are days (3-5 we hope) from opening the new Lift and Terrain! This past week the Little Horse T-Bar underwent acceptance testing procedures as prescribed by the Colorado Passenger Tramway Safety Board (CPTSB), which went well but required remedies in a few areas, as is usually the case with new ski lifts. Most things have been corrected and we are now submitting all required paperwork to CPTSB and waiting for the issuance of the Lift License which is required before loading members of the general public.
We’ll let you know when a definite date for the TCB Grand Opening is set!
Enjoy the weekend!